Optimization of an M/M/1/N feedback queue with retention of reneged customers - Kumar, Rakesh; Jain, Narendra Kumar; Som, Bhupender Kumar (Oficyna Wydawnicza Politechniki Wrocławskiej, 2014)
Operations Research and Decisions, vol. 24, 2014, nr 3, s. 45-58
Keywords: ekonomia - czasopisma; badania operacyjne; zarządzanie - czasopisma; reneging; retention of reneged customers; revenue; queuing system; optimization