@misc{Sobieska-Karpińska_Jadwiga_Sources_2014, author={Sobieska-Karpińska, Jadwiga and Hernes, Marcin}, identifier={DOI: 10.15611/ie.2014.3.08}, year={2014}, rights={Wszystkie prawa zastrzeżone (Copyright)}, publisher={Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu}, description={Informatyka Ekonomiczna = Business Informatics, 2014, Nr 3 (33), s. 102-113}, language={eng}, abstract={This paper presents the problem of knowledge conflicts identification in the architecture of cognitive agents. The agents operate at the decision support systems. The types and the sample of cognitive agents architecture was characterized in the first part of article. Next, the customer relationship management agent was described and the causes of knowledge conflicts were indicated. The final part of article contains the analysis of sources of knowledge conflicts and their examples related to decision-making process}, title={Sources of knowledge conflicts in cognitive agent’s architecture in DSS}, type={artykuł}, keywords={decision support system, knowledge conflicts, cognitive agents, konflikty wiedzy, kognitywne programy agentowe, systemy wspomagania decyzji}, }