@misc{Targaszewska_Marta_Methods_2011,
 author={Targaszewska, Marta},
 year={2011},
 rights={Wszystkie prawa zastrzeżone (Copyright)},
 publisher={Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu},
 description={Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2011; Nr 194, s. 67-75},
 language={eng},
 abstract={The paper contains discussion of some methods of the measurement of higher education quality. This article consists of two parts. The first presents concepts of: quality, service quality, and service quality in education. The second part of the paper introduces two selected methods of the measurement of higher education quality: a model of SERVQUAL, and the quality index which can be used to create the rankings of academic institutions.},
 title={Methods of Measuring Quality in Higher Education},
 type={artykuł},
 keywords={jakość, edukacja, metoda Servqual, jakość kształcenia, szkolnictwo wyższe, quality, education, Servqual method, quality education, higher education},
}