@misc{Grzelak_Wojciech_Remigiusz_The_2021, author={Grzelak, Wojciech Remigiusz}, identifier={DOI: 10.15611/ie.2021.4.02}, year={2021}, rights={Pewne prawa zastrzeżone na rzecz Autorów i Wydawcy}, publisher={Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu}, description={Informatyka Ekonomiczna = Business Informatics, 2021, Nr 4 (62), s. 10-24}, language={eng}, abstract={The article explores the use of social media to gain knowledge about an enterprise. The study consists in a systematic literature review. The purpose of the literature analysis was to define and organise the terminology related to the use of social media to obtain knowledge about the enterprise. The study was divided into two phases. In the beginning, it was necessary to define the concept of social media, then use it to obtain knowledge about the company. In the second phase, an analysis of the use of the social media (SM) expression was carried out. The issue of an intelligent organisation – its concept and objectives – is discussed in this article. The paper presents the research and findings from the analysis of the literature on acquiring knowledge from social media, i.e. to define and organise the terminology related to the use of social media for the purpose of gaining knowledge about enterprises. The conclusion is that it is worthwhile to monitor the Internet and social media.}, title={The use of social media for acquiring knowledge about an enterprise – a systematic literature review}, type={artykuł}, keywords={social media, knowledge about a company, user profile, media społecznościowe, zarządzanie wiedzą, systematyczny przegląd literatury}, }